Privacy Policy
At Whitsunday Parking, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and manage your personal information in connection with our valet parking services.
Who we are
WHITSUNDAY PARKING PTY LTD
ABN: 25 126 945 524
Website Address: http://whitsundayparking.com.au/
Facebook URL: https://facebook.com/whitsundayparking/
Instagram URL: https://instagram.com/whitsundayparking/
1. Information We Collect
We may collect the following types of personal information:
- Name
- Phone number
- Email address
- Vehicle license plate number
- Credit card or payment information
This information is collected via our website enquiry form, our online booking form and over the phone.
2. Use of Your Information
We collect personal data to:
- Contact you regarding your booking
- Improve service efficiency and customer experience
- Process payments securely
- Prevent spam
3. Sharing of Information
Your personal information may be shared with trusted third parties necessary for our operations, including:
- Payment processors
- Booking providers such as Rezdy
We do not sell or rent personal data to any other third parties.
4. Data Security
We take data security seriously. Our booking software provider, Rezdy, employs:
- 256-bit SSL encryption for all transactions
- Hosting on PCI DSS Level 1 compliant Amazon Web Services (AWS)
- Real-time data replication and daily backup protocols
5. Data Retention
We retain personal data only as required by law.
6. Access and Control
Customers may request access to, updates of, or deletion of their personal data by contacting us directly.
7. Age Restrictions
Our services are not specifically intended for minors. We do not knowingly collect information from individuals under the age of 18.
8. Website Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
9. Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
10. Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will set up several cookies to save your login information and screen display choices. Login cookies last two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. The login cookies will be removed if you log out of your account.
An additional cookie will be saved in your browser if you edit or publish an article. This cookie includes no personal data and indicates the post ID of the article you edited. It expires after one day.
11. Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.